Hotel Indigo Brussels - City by IHG Claim this business

Annaon Google

2 weeks ago

I stayed at this hotel in July and had a wonderful experience. The location is excellent, just a short walk from the metro, making it easy to get around the city. The breakfast buffet offered a great variety of options, including several non-dairy alternatives, which can often be difficult to find. My room was clean, comfortable, and well maintained throughout my stay. What truly made this trip so memorable, however, was the outstanding staff—especially Joachim. He speaks fluent English, making communication effortless, and on very short notice he went above and beyond to help with any of my requests. His professionalism, local knowledge, and approaching all tasks with genuine passion made my stay incredibly easy and enjoyable. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

Shawna Limon Google

a month ago

Overall, the stay was great. It would have been perfect if I had been greeted with a smile during check-in. We arrived after a few hours on the train and were welcomed by a staff member with a rather sour expression, even though I greeted him with a smile. The room was decent, although a little small. There is a water dispenser near the lift, as well as a restaurant and shop in the lobby. I personally loved the lobby area, especially the greenery and the outdoor seating space. The location is convenient too. The hotel is less than a 10-minute walk from Brussels Noord Station and about a 10-minute walk from the Grand Place. Along the way, I passed many shops and souvenir stores. There’s also a Starbucks right outside the hotel, which was very convenient.

Josephon Google

2 months ago

Generally we had a really positive stay at the Hotel Indigo during our long weekend in Brussels. The positives were as follows: - Comfortable, well-equipped rooms with good toiletries, drinks making facilities and TV - Useful location right by the Rogier metro/tram station and roughly a 15 minute walk to the centre -Friendly and helpful staff The only negatives we would point out were the hotel breakfast price which is absolutely extortionate at €29 per person. Also, the bar area by the reception isn’t great - they didn’t have many drinks offerings and the guy serving was quite rude. Finally, the shower wasn’t very good (low pressure). Overall, a decent hotel for a reasonable price.

Gladys B.P.on Google

3 weeks ago

We came early before check-in and luckily the room is already ready. The check-in went smooth. The room is spacious and clean, we are 2 adults, 1 children and an infant. There is a Metro located in front of the hotel and just 2 mins walk to the main shopping area. They have a water refilling station, restaurant at the lobby.

Puneet Guptaon Google

8 months ago

This is a wonderful place to stay in. The location is fantastic. Its around 8 minutes walk from Brussels Nord train station and a 15 minutes ride to the Brussles Midi station. It's located right in the heart of the city and is close to a lot of attractions! The rooms are very large and nicely designed. The TV placement is a bit odd, but that doesn't bother me much. The bathrooms are also large and nice. The toiletries are very good and it's easy to skip carrying your own shower gels and hand cream. The breakfast spread is amazing! I missed having breakfast here as I was leaving very early, but the hotel staff was extremely nice to pack a take away box for me. I would strongly recommend this place. The staff is very helpful.